This policies  outline the conditions under which customers can return or exchange products and request refunds.

• Free 5-Day Exchange: Customers can exchange items for free within five days of purchase.
• Refunds: Customers may return products for a refund within the stipulated timeframe.
• “As-Is” Sale: Products are sold in their current condition without additional warranties or guarantees beyond what’s stated.

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• One-Year Warranty for Rings: Covers replacement of damaged or lost stones and free cleaning services for one year.
• Exclusions: Items modified, abused, or damaged beyond normal wear are not covered, and BM is not liable for lost or stolen items.
• Titanium and Tungsten Rings: Have a one-month warranty for specific issues.

We offer reliable shipping services both nationwide and internationally. All shipments are insured for your peace of mind.

Domestic Shipping

• Orders are shipped via local transport across the country.

• Delivery Fees: RWF 1,000 – RWF 5,000 for orders under RWF 1,000,000.

• Delivery Time: 1–2 business days.

International Shipping

• Orders are shipped via DHL Express for fast and secure delivery.

• Shipping Fees: RWF 45,000 – RWF 200,000 for orders under RWF 1,000,000.

• Delivery Time: 5–10 business days.

Clients of Honor Shipping (Exclusive for High-Value Orders)

• Nationwide: Free shipping for orders above RWF 1,000,000, with same-day delivery.

• International: Free shipping for orders above RWF 2,000,000, with delivery within 4–7 business days.

Note: Deliveries are not available on Sundays and public holidays.